Jayne Knight is the founder of the You Know site. This was set up following her despair in constantly seeing the lack of available, practical information for people who need care, their families, other carers, and professionals leading often to poor decision making and services. She has had a history of working in the public and voluntary sector for the last 35 years. Following an early career in the Department of Employment Jayne moved on into Local Government. She eventually managed a large welfare rights service also covering employment and housing law. She became a Chief Officer managing a range of responsibilities covering general needs,supported and extra care housing, welfare benefits, social care, day services, general amenities, local planning, parks and recreation. She was the chief officer at local council meetings to conduct the business of two large geographical areas. This all gave her a more general, holisitic approach to planning and delivering services rather than the specialist areas that many other managers in local government.
Jayne moved after 12 years in the Local Authority to run a charity which eventually became one of the of the leading supported living charities, Ling Trust, in the UK. She has worked nationally as a consultant for many years and has been influential in getting people the right help and advice to get a decent life. Jayne is very proud of everyone involved in the services for Ling, tenants who were "written off" who have made good lives for themselves, families who have been listened to and heard and staff who always went the extra mile.
Jayne has represented several people as a family advocate and is known well nationally for this work. Jayne can give informed opinion and practical help on welfare rights, personal care and health budgets across all sectors, housing and housing with support, running micro enterprises, grant and funding applications, housing law, creative solutions for people with complex support needs and employment matters.
She can broker and advocate for people who need services, carers and/or families at the highest levels. Jayne is approachable, hard working,practical and has good all round knowledge including a good academic background leading to a Masters in Communty Mental Health which assists in any requirements for reports or representation.